Privacy Policy

Privacy first

Bullion Tracker is designed to collect as little personal information as possible. We only require an email address to create an account.

We do not ask for your full name, home address, phone number, payment details, tax information or identification documents.

Your saved collection is private to your account and is not publicly visible to other users.

What we collect

• Account information, including your email address and a secure password hash.
• Collection data you choose to save, such as coins, bars, quantities, wishlist items, series progress and notes.
• Basic technical logs used for security, troubleshooting and protecting the website from misuse.
• Limited first-party usage events, such as visiting BT, opening registration, verifying an account, adding a first item and returning on another day. These help us understand whether the service is useful and where new collectors need help.

What we do not collect

• We do not ask for your real name.
• We do not ask for your postal address.
• We do not ask for your phone number.
• We do not ask for payment card or bank details.
• We do not ask for tax information.
• We do not ask for proof of ownership or identification documents.

How we use it

• To provide account login, collection tracking, wishlist and series progress features.
• To keep your private collection data linked to your own account.
• To secure the site, prevent abuse and troubleshoot technical problems.
• To improve reliability and fix bugs.
• To measure the registration and onboarding journey so we can improve Bullion Tracker for collectors.

Your collection privacy

Your saved collection, wishlist, quantities, notes and progress are private to your account. Other users cannot view your collection.

Bullion Tracker does not provide a public profile showing what you own.

Two-factor authentication

Where available, users can and should enable two-factor authentication (2FA) from the account page. 2FA adds an extra layer of protection to your Bullion Tracker account.

You should also use a strong, unique password that you do not use on other websites.

Cookies

We use essential cookies for sessions, login and security. We do not use advertising cookies.

Our first-party growth measurement does not set a separate analytics cookie. Public visits are grouped using a one-way identifier derived from the existing secure session. We do not store an IP address, full browser fingerprint or advertising identifier with these events.

First-party growth measurement

We record a small number of events needed to understand BT’s signup and first-use journey. We may record the page path, broad source such as Google, Instagram, Facebook or direct, an optional campaign label, and the date of the event.

After account creation, milestone events may be linked to the internal account ID so we can measure verification, first-item activation and return visits. This information is visible only in the restricted administration area and is not sold or shared with advertisers.

Sharing

We do not sell your data. We do not sell or share collection data with advertisers.

We only share limited information where necessary to run or protect the service, or where legally required.

Legal requests

Bullion Tracker does not publicly display user collections and does not voluntarily share collection data. However, like any UK website, we may be required to disclose information if there is a valid legal obligation to do so.

Security

No online service can guarantee that it is impossible to attack, but Bullion Tracker is designed to reduce risk by collecting as little personal information as possible.

We use security measures such as HTTPS, secure password hashing, restricted access and server-side protections where appropriate.

Retention

We keep account and collection data while your account remains active.

Technical logs may be kept for a limited period to help diagnose errors, prevent abuse and keep the website secure.

Growth events are kept only while they remain useful for understanding and improving the service, after which they may be deleted or aggregated.

Deleting your account

You can delete your account from the account page where this option is available.

When your account is deleted, your saved collection, wishlist and progress data will also be deleted or anonymised unless we need to keep limited information for legal, security or technical reasons.

Financial and tax information

Bullion Tracker is a collection tracking tool. We do not provide financial, investment or tax advice.

We do not ask users to provide tax information, and we do not calculate personal tax liability.

Your rights

You can contact us to ask about the personal information we hold, request correction, request deletion or raise a privacy concern.

Contact

For privacy requests, use the contact page.